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MacMouse Club Macintosh Service and Support
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134 Kapahulu Avenue, #1006
Honolulu, HI 96815
Phone: 808-921-8294
Contact:
Rolf Nordhal
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Description/Comments:

We provide complete solutions for Macintosh OS users. We service a variety of Macintosh hardware and software repair issues, including optimized installation and training. Located at the Waikiki Grand Hotel on Kapahulu Avenue.
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We have done this for twenty years so we are old guys in the industry with a wealth of knowledge.
We answer the telephone because we think our members want to talk to us. You might get our recording; its long, but amusing; listen to it the first time for cheering up. You are welcome to leave a message, but savvy members just call back later. We often solve a problem in just a few minutes on the phone.
Our new location - Waikiki Grand Hotel

Other times you and your MAChine come in to the shop. We even go out, but, it's less expensive in the shop.
Note: Membership is not required but we highly recommend it.
Mission
Providing a High-Touch of High-Technology and empowering technology to fit into your lifestyle.
ref no:12898
Questions? Ready for an appointment?
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REQUEST COUPON FOR 10% OFF ALL PRODUCTS/SERVICES ON YOUR FIRST VISIT!
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ROLF NORDAHL
MACINTOSH EXPERT FOR OVER 20 YEARS!

Rolf Nordahl started as a foot solider in the Desktop Publishing Revolution, publishing the first desktop published book. He has been working with Macintosh computers offering sales, service and repair for over twenty years at MacMouse CLUB, Inc.
Chief Technology Officer and Project Manager
Areas of Knowledge
- Apple products and Apple compatible hardware, software and related products and technologies. Installation, troubleshooting and repairs.
- Strategic planning.
- Internet and web site development and related technologies.
- Selling and Customer Service.
- Research and implement technological solutions.
- Recommend technology policies and procedures; design and implement projects; verify application results.
- Contribute to general business planning regarding technology and systems required to maintain company operations and competitiveness.
- Function as top level contact to assist other employees and customers in determining requirements and solutions.
- Determine e-commerce project scope and requirements; design and implement system; manage client expectations; meet cost standards; update job knowledge; accomplish organization goals.
- Maintain positive image of company and quality service.
- Complete projects in a timely manner and assure accurate documentation.
- Sell goods and services; Service, consult and train customers; Troubleshoot and repair computers.
Technical Understanding and Management, Presentation Skills, Analyzing Information, Project Management, Communications, Problem Solving, Coordination, Consulting, Training, Computer Repair, Software Testing, and Building Client Relationships.
Chief Operating Officer Responsibilities
Areas of Knowledge
- Apple products and Apple compatible hardware, software and related products and technologies. Installation, troubleshooting and repairs.
- Strategic and financial planning.
- Accounting.
- Purchasing.
- Personnel management.
- Retail store management.
- Selling and Customer service.
- Maximize profit and return on invested capital by establishing and accomplishing objectives; directing and coordinating necessary activities.
- Define and organize the business; delegate authority to subordinates.
- Create understanding and positive image of the company; maintain company stability and reputation; ensure growth.
- Establish management policies and procedures; maintain quality service.
- Direct overall financial plans and accounting practices. Oversee finance and accounting, budget, tax and audit activities to ensure timely financial and statistical reports.
- Purchase merchandise by discovering suppliers; place and verify orders. Purchase other goods and services needed by the firm.
- Manage staff.
- Sell goods and services; Service, consult and train customers; Troubleshoot and repair computers.
Strategic Planning, Presentation Skills, Vision, Managing Processes, Professionalism, Organizational Astuteness, Business Knowledge, Financial Planning, Leadership, Staffing, Developing Standards, Decision Making, Office and Store Management, Technical Understanding, Documentation Skills, Attention to Detail, Teamwork, Communications, Vendor Relationships.
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Privacy - We value our relationship with YOU!. Your Email address is not shared with anyone except Waikiki Get Down.com. You will be added to the "once a month newsletter / Special Event" WaikikiGetDown.com Email list to keep you current and informed. If you would like to be removed, just reply to the any Email confirmation with "DISCONTINUE" in the subject line... we will really remove you from our email list.
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